Frequently Asked Questions (FAQs)

Your Questions, Answered

Frequently Asked Questions

At NG GyneHealth Care, we understand that you may have questions about our services, appointments, and women's health care. This FAQ section provides clear and helpful answers to the most common inquiries. If you need further assistance, our team is always here to help.

FAQs

No. However, to be eligible for a Medicare rebate for outpatient services and to use your private health cover, a current relevant referral is required.

All visits to our rooms are classed as outpatient services and can be claimed through Medicare for a partial refund.

Your Medicare refund will be greater if your family has reached the Medicare Safety Net threshold. The safety net was introduced to ensure Australians are protected against very large medical bills. It means that once you reach your threshold, visits to your doctor and medical tests will end up costing you less.

In order to claim this benefit, couples and families must be registered with Medicare. To register for the Medicare Safety Net, phone 132 011 or contact Medicare.

For pregnancy related costs, it's important you ensure your health fund covers you for obstetric services in a private hospital at the time you are due to deliver.

For all hospital admissions and or procedures, it is advisable for you to contact your Private insurer to confirm your coverage.

You can see the specialist and discuss your problem with them. Should you need any surgery or admission to the hospital, a quote from our rooms will be given to you and you will also need to obtain quotes from the hospital and the anaesthetists.

Ultrasound scans for growth and wellbeing of the baby and other gynaecology ultrasounds can be done at the time of your visit. Please feel free to discuss this with the doctor at the time of your appointment.

Once you have received your referral from your GP, ring NG GyneHealth for an appointment. We encourage you to make first contact with NG GyneHealth early in your pregnancy and make your first appointment for between 8 and 12 weeks' gestation. Feel free to bring along your partner or any close friend or relative likely to play a supporting role during your pregnancy.

If your GP has already organised antenatal tests for you, please make sure you bring the results with you or ensure a copy is sent to us.

This is a very popular service with pregnant women that are booked at NG GyneHealth. Our midwives are available for NON-URGENT queries that you might have in between antenatal visits. The SMS service can be assessed on 0488 823 823 from Monday to Thursday between 8am-3pm (excluding public holidays). In case of urgent queries call 07 4942 1199 during hours or 07 4965 5266 (Mater maternity) after hours.